Shipping & Returns

How much will shipping cost? Our web site will calculate the freight by the size/weight of the order. The shipping cost will be displayed in the shopping cart once the shipping zone is entered. Our rates are very reasonable and based on package size/weight and delivery zones across Australia.
Delivery Times
- Orders shipped from our Hunter Valley Cellars are normally delivered within 3 -4 days to capital cities and up to 7 days to regional areas. We will e-mail you as soon as your order has been dispatche.
Returns Policy
Unless Otherwise stated all goods may be returned within 7 days of receipt of goods.
Incorrect selection of product will not constitute a reasonable reason for return and item selection is the sole responsibilty of the purchaser.
Damaged Goods
All care is taken in the packaging prior to goods shipments to ensure your product arrives in its intended condition and fit for use. Any carton damaged products are subject to evaluation and should be reported to the seller immediately on receipt of goods.
Shipping Costs (Returns)
All returns shipments will be at the responsibility of the purchaser (damaged goods exempt)

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